You may contact us using the following email addresses:

Support Department: kylinsoft@gmail.com

Sales Department: sales@kylinsoft.com

If you didn't find an answer to your question in these documents, describe your problem to our support team. Please make sure to include the following:

For installation problems:

My Ad Blocker version (can be found in Help/About...).
Which OS are you running?
Did you register your copy of My Ad Blocker?
When did you install My Ad Blocker first time?
Detailed (step-by-step) description of the error or what happened.

For running My Ad Blocker problems:

My Ad Blocker version (can be found in Help/About...).
Which OS are you running?
Did you register your copy of My Ad Blocker?
When did you install My Ad Blocker first time?
Detailed (step-by-step) description of the error or what happened. How often does the problem repeat?

Technical support is free and unlimited by email. However, we reserve the right to terminate support to users who in our judgment are unreasonable or abusive or who have system or other difficulties that transcend the scope of this software.
Please note, that currently we can answer ONLY English email messages.